1. Agreement to Terms
By accessing or using the ReelPilot website or any associated services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.
2. Eligibility & Accounts
You may use the Service only if you are able to form a binding contract with ReelPilot and are not prohibited from using the Service under applicable law. When you create an account, you must provide accurate and complete information and keep it up to date.
You are responsible for maintaining the confidentiality of your login credentials (including email-based login links and any third-party authentication tokens) and for all activity that occurs under your account. If you believe your account has been compromised, you must notify us promptly through your usual support or account contact channel.
3. Use of the Service
The Service allows you to configure sources, generate articles and videos using AI pipelines, and publish resulting content to channels you control. You remain responsible for reviewing and approving generated content before it is published.
You agree not to:
- Use the Service in violation of any applicable law or regulation;
- Infringe or violate the intellectual property, privacy, or other rights of others;
- Attempt to circumvent security, rate limits, or access controls implemented by the Service;
- Reverse engineer, decompile, or otherwise attempt to derive the source code of the Service, except where allowed by law;
- Use the Service to transmit malicious code, spam, or automated abusive traffic.
4. Customer Content
You may provide content, data, and other materials to the Service, including sources, articles, scripts, and configuration ("Customer Content"). You retain all rights to Customer Content, and you are responsible for ensuring that you have all necessary rights to submit and use it with the Service.
You grant ReelPilot a limited, worldwide, non-exclusive license to process, store, copy, and otherwise use Customer Content solely as necessary to operate and improve the Service, provide support, and comply with legal obligations. ReelPilot does not claim ownership of your Customer Content.
5. Generated Output
The Service may generate articles, videos, social posts, and other outputs using AI models ("Output") based on your inputs and configuration. Subject to your continuing compliance with these Terms and any applicable commercial agreement, ReelPilot assigns to you its rights (if any) in the Output, to the extent permitted by the underlying model and provider terms.
You are responsible for reviewing Output for accuracy, legal compliance, and suitability for your use before publishing or relying on it.
6. Subscription, Fees & Taxes
Access to some or all features of the Service may require a paid subscription or usage-based fees. The applicable fees, billing period, and payment terms are those presented to you at the time of subscription or agreed in writing between you and ReelPilot.
Unless otherwise stated, fees are exclusive of taxes, levies, or duties imposed by taxing authorities, and you are responsible for all such taxes associated with your purchase, except for taxes based on ReelPilot’s net income.
7. Third-Party Services
The Service integrates with or relies on third-party services such as authentication providers, AI model providers, video platforms, and email delivery services. Your use of such third-party services may be subject to separate terms and privacy policies. ReelPilot is not responsible for third-party services that are outside its reasonable control.
8. Intellectual Property
Except for Customer Content and Output as described above, all rights, title, and interest in and to the Service, including software, documentation, design, and trademarks, are and will remain the exclusive property of ReelPilot and its licensors. These Terms do not grant you any rights to use ReelPilot trademarks, logos, or brand elements without prior written permission.
9. Confidentiality
Each party may receive non-public information from the other party that is marked or reasonably understood to be confidential ("Confidential Information"). Each party agrees to use the other party’s Confidential Information only as necessary to perform its obligations under these Terms and to protect it using at least the same degree of care it uses to protect its own confidential information.
10. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Without limiting the foregoing, ReelPilot does not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any Output will be accurate or suitable for your specific use case.
11. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will ReelPilot be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your use of or inability to use the Service, even if ReelPilot has been advised of the possibility of such damages.
To the extent permitted by law, ReelPilot’s aggregate liability for any claim arising out of or relating to the Service or these Terms will be limited to the amounts actually paid by you for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.
12. Termination
You may stop using the Service at any time. ReelPilot may suspend or terminate your access to the Service if you materially breach these Terms, use the Service in a way that causes risk or harm to ReelPilot or others, or if required to do so by law.
Upon termination, your right to use the Service will cease, but sections of these Terms that by their nature should survive (including ownership provisions, warranty disclaimers, limitations of liability, and confidentiality) will continue to apply.
13. Changes to the Service or Terms
ReelPilot may modify the Service from time to time, for example to improve functionality, address security issues, or comply with legal requirements. ReelPilot may update these Terms from time to time. When changes are material, we will provide notice by appropriate means, which may include posting an updated version of these Terms on this page.
Continued use of the Service after updated Terms have been posted constitutes your acceptance of the changes.
14. Contact
If you have questions about these Terms or about the Service, please contact your usual ReelPilot representative or support channel.
Last updated: 1 December 2025